FACTORY-DIRECT AFTER SALES
Our key difference - and why customers choose Cibes
AFTER SALES IS OUR SPECIALTY
All our customers agree – the main reason to choose a Cibes lift is not our cutting-edge products or our expert sales team – it is the quality of our After Sales Service.
As soon as you book your lift with us, you will be entrusted to our Customer Care team with your appointed representative. They will ensure that:
Before Installation
- Liaising with your construction team to prepare site & delivery
- Checking that site is correctly prepared and ready for installation
After Installation
- Checking that installation is in line with our strict quality standards
- Delivering handover and product training on how to use your lift
…And for the decades to come
- Tracking and arranging timely maintenances
- Coordinating repairs, spare parts & fixes (if needed)
- Handling any customer requests / upgrades and more!
THE FACTORY DIRECT AFTER-SALES PROMISE
Cibes Lift Philippines Inc. knows that the secret to its phenomenal success has been its best-in-class after-sales service. Over 35% of our business comes from referrals. This is because Cibes has focused on a factory-direct strategy for its technical team as well:
- No outsourcing!
- Technicians trained from Sweden
- Local spare parts warehouse
Makati
Patio 2257, Chino Roces Ave, Extension, Makati, Metro Manila, Philippines
Mandaluyong
Unit 502, 5th Floor G Business Hub, 728 Shaw Blvd, Mandaluyong, 1552 Metro Manila
Cebu
Ground Floor, Grand Cenia Hotel & Residences Arch Reyes Ave, Corner Apitong St, Cebu City
Davao
Unit 19, Zone E, Market Basket, Damosa IT Park, Lanang, Davao City
Iloilo
3rd Floor, Viosils Arcade, MH Del Pilar Brgy. Taal, Molo, Ilo-ilo City
Cagayan
Coming soon!